> Building Services Q & A's
> Maintenance Operations Q & A's
> Energy Management Q & A's
Questions & Answers about Building Services
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What do I do if my department is in need of specific custodial services for a special event? |
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Contact the FM Call Center at 624-2900 or your area manager to discuss your cleaning needs. |
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How can I find out what services I should expect from FM custodians? For example, how do I know how often my office will be dusted and vacuumed? |
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The “Maroon Standards” is a document that defines custodial duties and the frequency in which each task is performed. You can request a copy of the “Maroon Standards” from your area supervisor or by contacting the FM Call Center by phone at 624-2900 or by e-mail at (fmcc@umn.edu). |
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What are the hours of the Reuse Center? |
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The Reuse Warehouse is open to the public every Thursday from 8 a.m. to 5:30 p.m. The warehouse is also open for walk in appointments to all university departments every Tuesday and Wednesday from 8 a.m. to 3 p.m. |
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How can I have items delivered to the Reuse Warehouse? |
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Contact the FM Call Center at 624-2900 to schedule an appointment for items to be picked up from your area and delivered to the Reuse Program Warehouse. |
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Questions & Answers about Maintenance Operations
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Who do I call if I want to have a picture hung in my office? |
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Contact the FM Call Center at 624-2900 or send an e-mail to (fmcc@umn.edu) with an explanation of your picture hanging needs. |
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What do I do if I experience equipment failure? |
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If you experience any difficulties with equipment, please contact the FM Call Center at 624-2900. They will immediately contact your Zone Administrator who will dispatch the appropriate staff person to the problem. After normal business hours, call 625-0011. |
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How do I obtain a cost estimate for an office painting project? |
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Contact the FM Call Center at 624-2900. They will help you to determine your project needs and will direct you to the proper FM or Capital Planning and Project Management (CPPM) personnel. |
Questions & Answers about Energy Management
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How does FM determine whether a specific investment in energy-saving technology, equipment or management practice is cost-effective? |
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Project proposals go through a thorough payback analysis based on energy management industry standards. The base line criteria for approving investments is that the energy costs projected to be saved should be sufficient to “payback” the projects labor and material costs within five years. |
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Will saving energy in my building result in reduced thermal comfort levels? |
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No. FM staff will not reduce comfort levels to save energy. In buildings where we have completed energy analyses and have upgraded controls or equipment, comfort has generally improved, or at the very least remained unchanged. |
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If I have an energy-saving idea or comfort complaint, who should I call? |
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For us to assist you most effectively, please contact the FM Call Center at 624-2900. They will forward your call to an energy specialist or other appropriate personnel. |
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