University of Minnesota
Facilities Management

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Date: February 24, 2012

To: Facilities Management

From: Mike Berthelsen

Re: Hiring Practices

This fall saw us hiring custodians for the first time in three years. Prior to that, our last major hiring effort was in 2006, as we put together a new FM organizational structure as part of the transformation process.  Lately some concerns have been raised regarding what the hiring process entails so we wanted to generally outline the steps. 

Assuming we have an open position that no one has bid into, we post it so external candidates can apply.  After a position is posted and folks apply for it, the Office of Human Resources screens all the applications to make sure they meet the minimum qualifications.  Those applicants who meet minimum qualifications are then sent to U Services Human Resources (USHR).  USHR then performs a second screening to create a pool of candidates whose resumes indicate the best match of the skill sets for which we are looking.

From there the resumes are sent to a hiring panel who reviews them, selects a group of candidates to interview and then conducts the interviews.  Panels hiring frontline positions are made up of FM staff, while panels hiring for supervisory positions include folks from outside FM such as customers and partner organizations like Housing and Residential Life.  In both of these examples, the hiring panels are intentionally chosen from several parts of the organization and are supported from U-Services HR. 

For supervisor positions, the panel’s recommendations are either interviewed by the direct supervisor for the position or an additional hiring panel.  In some cases the candidate is also sent for additional testing at a consulting firm.  When this has been completed, the finalists are discussed by several or all of FM’s Senior Management Team and myself who finalize the candidate to offer the job.  This is the process that will be used to fill the now vacant Team Manager position on the East Bank.

While this process takes a fair amount of time it is important and prevents any one person from directly hiring a candidate. So please remember to be patient when there is an open position within Facilities Management. We are trying to fill them as quickly as possible while still doing our due diligence.  

Great Performance – Nick Manthy,  Health Science District Plumber

Speaking of due diligence, Nick Manthy really did his and in the process saved the U some serious money.  Last month during a planned water outage in MCB, Nick noticed an inexplicable drop in water pressure. He investigated immediately and found autoclaves on the first, sixth and seventh floors dumping huge amounts of water down the drain.  If left unchecked, this would have cost the U more than $100,000 in water and sewer costs over the course of a year.  Besides saving some greenbacks, fixing the issue also helps the U reduce its environmental footprint.

Thank you Mr. Manthy, keep up the good work. 

FM - Image - Headshot - Mike Berthelsen - STSS Wide - Berthelsen_Head.Shots_02202013_097

Associate Vice President for Facilities Management Mike Berthelsen created 'Mike's Memo' for the purpose of communicating important information to FM staff. Several times each month he will address current issues that affect the way FM does business.