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Maintenance Operations

Maintenance Operations Organizational Chart (137 KB) - Last Updated: January 2005

For Customer Service contact the Quality and Work Control Center at 624-2900, by fax at
626-0234, or via e-mail at (fmcc@umn.edu). For after hours emergencies call
625-0011.

Preventive Maintenance
Facilities Management preventive maintenance responsibilities include those mandated by government regulations, insurance requirements and building codes. Many of these, such as fire alarm testing, are designed to ensure the safety of building occupants.

To prevent emergencies and equipment breakdown, Facilities Management conducts ongoing preventive maintenance on equipment located in supported space. Customers in nonsupported space receive preventive maintenance services on a chargeable basis. Preventive measures include inspections, testing, lubrications, cleaning and filter and belt changes.

Routine Repairs
Routine repairs are defined as the everyday work that originates within Facilities Management serviced facilities. Dripping faucets, broken windows, and door and lock repair are all examples of routine repairs.

Emergency Services
A maintenance emergency is any situation that will result in a threat to life, safety, health, facilities, or utilities or the cancellation of classes, clinics or events if not responded to immediately. An example of an emergency would be a water pipe bursting and flooding a classroom.

Should a maintenance emergency occur, contact the Call Center at 624-2900 and indicate the urgent nature of your request. After hours, call 625-0011. Our goal is to respond to your needs as quickly as possible and stabilize the situation so further cleanup and repairs may be made at a more convenient time.