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| Phase 1 Archive |
During Phase 1 of FM’s Transformation Project, a number of documents were used or generated by the Steering Committee and Action Teams. Those documents are stored on this archive page for easy access.
> Guiding Principles
> Action Teams
> Expert Review Panel
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Guiding Principles
These documents helped shape the project.
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Action Teams
Four Action Teams drawn from throughout FM, partner organizations and our customers met weekly starting in February 2006 and wrapping up in May 2006. They conducted best practice research in formulating recommendations that are the basis of Phase 2 - Implementation.
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Action Team Rosters
(107 KB) - Last Updated: March 20, 2006 |
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Action Team Charges
(51 KB) - Last Updated: January 30, 2006 |
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Action Plans
Big Box Action Plan
(220 KB) - Last Updated: February 16, 2006
Three P's Action Plan
(222 KB) - Last Updated: February 16, 2006
Metrics & Methods Action Plan
(221 KB) - Last Updated: February 16, 2006
Moving Forward Action Plan
(245 KB) - Last Updated: February 16, 2006
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Customer Focus Group Report
(207 KB) - Last Updated: March 28, 2006 |
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Big Box 2006 Employee Survey Results
(190 KB) - Last Updated: April 21, 2006 |
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Customer Data Presentation
(143 KB) - Last Updated: February 22, 2006 |
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Action Team Recommendations
(1.1 MB) - Last Updated: May 19, 2006 |
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Frequently Asked Questions
(92 KB) - Last Updated: May 31, 2006 |
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Action Teams Final Report
(1.8 MB) - Last Updated: June 22, 2006 |
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Expert Review Panel
A panel recruited from private business, labor and the University agreed to review the Action Teams’ work and to bring a different perspective to the project. Their meeting minutes are found here.
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