COMPASS to Shut Down Oct. 2-4 for Software Upgrade

Facilities Management’s COMPASS (Famis) Software Application will be shut down on Friday, October 2, at noon in order to upgrade from the software’s current version (8iR1) to a new version (8iR2). The 8iR2 version will go live Monday morning, October 5.

COMPASS is the work order system for approximately 1,600 FM and University Services users. The 8iR2 update will eliminate many problems with COMPASS and allow FM to implement new software releases and vendor patches at no additional cost. FM has detailed some of the most noticeable COMPASS 8iR2 changes in the ‘COMPASS 8iR2 FAQ’ document, but users may encounter other small differences from the 8iR1 version.

If you encounter any technical issues with the COMPASS 8iR2 update, please contact U Services IT Systems Support at 5-1830 or usitss@umn.edu and provide the following:

• specific form or screen you are on
• the transaction (i.e. work order number)
• the steps leading to the problem
• any other specifics that may help our support staff duplicate the problem.

Users may encounter some initial slowness or minor issues with COMPASS once all users are on the system. Your patience is appreciated as we optimize COMPASS performance after the upgrade.

Frequently encountered problems or questions will to be posted in the ‘COMPASS 8iR2 FAQ’ document.